Technical analysis, consulting and solution finding for technical questions, problems or complaints of the customer.
Such technical requests include:
- repair or maintenance problems of the products,
- requests for equipment (including tools or test benches) or
- Inquiries regarding malfunction of systems / devices.
It may be possible to offer a Technical Service 24 hours / 7 days for certain products (technical hotline).
some description regarding Flower integration here
This bpmn process template "Answering Technical Request" is part of our Support collection. todo add some more text here
some description regarding zapier integration here
This bpmn process comes with a form, which is part of the Flower template.